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FAQ's
What is ark_Mail ?
ark_Mail is an email solution provided to institute and its students.
What is it contains?
It provides students their own institute email ID.
Each student will provided email id which contains his name and institute name.
For example student Nishant Oza of NHS Institute will have his e mail id like
nishant.oza@nhsinstitute.edu
Or Prakash Parekh of K. H. Rai institute of Hotel Management will have e-mail id like
prakash.parekh@khrainstitute.edu
Student can start sending and receiving mails on his new e-mail id.
Who will provide this services to Institute ?
ArkInc-Design will provide this email services to institute. This includes creating of email accounts, provide free technical support.
Who will provide e-mail IDs to student ?
Institute will provide e-mail ID to each student.
After the agreement made between ArkInc-Design and Institute, ArkInc-Design will create email id’s for each student. All the email id’s will be given to institute. Institute will distribute it to each student.
For new admissions email ids may be distributed along with college documents. For existing admissions any time is suitable.
When students can get their own institute email ID ?
All the new email accounts will be created at the beginning of college year, and handed over to institute.
What will be the life of e-mail ID ?
Each mail ID is authorized to use for one year(12 months).
Can renew the email ID ?
Yes. All the email accounts will be renewed at the beginning of institute year.
To renew the account user should pay renewal charges to institute. Institute will give renewal charges it to ArkInc-Design.
Can re-name the e-mail ID ?
No. Each e mail id will be provided as per the students list provided by institute. Modifications will be made in the ID only if the request is from Institute.
What about the two same names ?
Two IDs on the same name can not provided. In this case Institute will take decision about the name which will be followed by ArkInc-Design.
When e-mail IDs will be discontinued?
E-mail ids will be discontinued in three conditions
1) Renewal request and renewal charges not received from Institute,
2) Student dose not renew on its own, in the case of student finishes his courses.
3) If student is defaulter in ArkInc-Design terms and conditions.
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